Elevance Health brings together the concepts of elevate and advance, exemplified by our bold purpose of improving the health of humanity. We are a health company dedicated to improving health outcomes, lowering costs, and simplifying experiences.
Ideas That Explore How to Elevate and Advance Health
Elevance Health Impact
Better Health, Better Experiences, Better Value: Our Purpose in ActionThere’s a reason we work daily to create a better healthcare experience and why we constantly strive to help people be as healthy as possible. That reason is our purpose: improving the health of humanity.
Elevance Health Impact
How One Caregiver Found Support Navigating His Family's Healthcare NeedsWhen he’s not hard at work running his business, Tim serves as his wife’s sole caregiver. Juanita experiences partial paralysis and mild dementia and relies on her husband for many day-to-day tasks. Tim enjoys playing guitar and singing songs for Juanita, but balancing his business with her care often leaves little time for those moments together.
A Consumer-Centered Health System
Recognizing Proven Solutions for Healthcare SafetyPatient safety remains an ongoing concern in the United States. The Elevance Health Foundation launched the Community Action Leadership initiative in 2025 to address large-scale community health needs, and patient safety became the first focus area for this work.
Elevance Health Impact
Understanding Elevance Health's New Site-of-Care Billing PoliciesElevance Health will implement a series of billing policies in 2026 and 2027 designed to address increasingly common situations where care provided at an off-campus location is billed at a higher hospital rate. Dr. Catherine Gaffigan, president of Health Solutions at Elevance Health, explains how these policies can support more accurate payments and help lower the cost of care.
A Whole Health Story
Addressing the Cost of Healthcare: Relief for Today, Solutions for TomorrowAs a partner in health, it’s our role — and our responsibility — to help manage healthcare costs on both fronts, making it easier for people to get the care they need. To do so, we’re focused on lowering costs, improving health outcomes, and making healthcare easier to navigate.
Consumer-Centered Health System
A consumer-centered health system places people at the center and helps them care for their health in a way that best works for them. It connects a broad range of information to produce a comprehensive picture, allowing them to see the full view of their health rather than navigating through a disjointed system.
A Consumer-Centered Health System Story
How AI Creates More Space for Empathy in Healthcare
Artificial intelligence encourages greater efficiency, but in healthcare, one of its more powerful contributions may be far more human: creating room for empathy. Rather than replacing the human touch in the customer experience, at Elevance Health, AI strengthens it. By helping service teams more easily access information, AI also gives them the time to better relate to the health situations of the people they serve.
The uncertainty, stress, and vulnerability that can come with a procedure or diagnosis can be magnified exponentially when someone must navigate systems and data that don’t talk to each other. This also makes it difficult for service teams to fully understand a person’s situation and the support they need.
AI changes that dynamic.
Health insurance does more than protect one person at a time. When more people have health coverage, the whole community benefits. Healthcare delivery groups can plan and invest for the long term, people can get care when they need it, and the community attracts high-quality care providers. This helps improve health for individuals, families, and communities.”
Chief Health Officer, Elevance Health