Today's data and technology allow us to understand health more holistically, personalize healthcare, and empower people — all of which improves individual health and advances health equity.
The Sydney Health App
Consumers using the SydneySM Health Platform benefited from improved convenience in 2023, including one-click access to care provider visits; more detailed medical, pharmacy, dental, and vision services benefits and claims information; cost transparency and comparison tools; and health information and resources tailored to their individual needs.
Find Care
Find Care, available through Sydney, makes it easier than ever for Commercial, Medicare, and Medicaid members to choose the care providers and services that work best for them. Members can:
- Search for in-network providers and specialists.
- Filter based on preferences such as language spoken, office locations, and other needs.
- Compare costs on over 700 different procedures.
- Learn about common reasons for office visits.
- View profile data on individual providers.
- Connect to helpful virtual options available on the Sydney Health platform.
For a growing number of affiliated health plan members, Find Care offers our patented Personalized Match feature, which automatically takes a person's health needs into account during a search, making it even easier to find the high-quality, cost-effective care providers that best match their requirements. More than a million health plan members have visited a recommended provider through the Personalized Match feature.
The Power of Virtual Care
Preventive care, urgent care and management of chronic conditions all became more accessible for affiliated health plan members in 2023 through the Sydney Health platform's Virtual Care Center. Members can arrange a scheduled or on-demand virtual visit with care providers, engage in phone or text chat with providers, or plan remote monitoring for chronic conditions — all for low or no additional cost.
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