2023 Impact Report
Creating a
Healthier Future
Creating a
Welcome to Elevance Health
Elevance Health continued its evolution from traditional health benefits organization into lifetime, trusted health partner in 2023. Our purpose to improve the health of humanity guides us to redefine health with a more holistic approach, reimagine the health system to better serve everyone more equitably, and strengthen communities because they are foundational to our health. Our brands reflect our commitment to the importance of whole health.
Read More >>Advancing Whole Health
We are bringing leading-edge, data-driven technology to whole health, identifying the physical, social, and behavioral needs of members. We are using these insights to continually improve equitable access to personalized care, coordinate services for complex needs, and raise the value and quality of care. Our support is not just personalized, it is person-centered, with features that allow members to connect with real people who can provide one-to-one assistance in navigating their whole-health journey.
These people-first programs and services are what differentiate us — and our care provider partners. We are helping to improve whole health for consumers with the right data, the right technology, and the right care.
Read More >>Simplifying Healthcare
and Improving Outcomes
Today's data and technology allow us to understand health more holistically, personalize healthcare, and empower people — all of which improves individual health and advances health equity. In the past year, we've continued to put our vast data and proprietary digital platform to work to better serve consumers.
Read More >>Enabling Success Through
Strong Business Practices
We foster a culture that allows our teams to thrive in a rapidly changing environment and creates exceptional experiences for those we are privileged to serve. We care deeply about our associates and believe that high levels of performance paired with our strong company values and culture ensures we are ready and willing to redefine the future of healthcare.
Read More >>2023 Highlights and Recognition
222,500+ hours
and $15.4 million generated by associate programs, including associate giving.
885,000 virtual visits
made by members using Sydney Health platform's Virtual Care Center.
3+ million people reached
through the Ready-Set-Renew campaign to help Medicaid members during the redetermination process, which is how states decide whether people are still eligible for Medicaid.
$170.2 billion
total operating revenue.
115 million people served
through a diverse portfolio of industry-leading medical, pharmacy, behavioral, clinical, and complex-care solutions.
63%
of our medical spend was through value-based payment arrangements, and 33% of spend was in shared-risk contracts - triple what it was in 2021.